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Click on the question below to read the answer or scroll down
1. How far is Colonial Airport Parking
(CAP) from Philadelphia International Airport?
2. How far in advance before my flight
should I arrive at CAP?
3. Do I need a reservation to park at
CAP?
4. What type of shuttles does CAP offer
their guests?
5. How often do CAP's shuttles run to/from
the airport?
6. What should I do when I return to
PHL in order to get back to my vehicle at CAP's facility?
7. How long will I have to wait for a
CAP shuttle to pick me up at the airport?
8. What are CAP's hours of operation?
9. How would you describe CAP's parking facility?
10. What if my flight at PHL is cancelled?
11. What if I leave my keys in my vehicle,
my window down or do not prepare my vehicle properly for my
trip?
12. What if I discover when I return
to my vehicle I have a dead battery or a flat tire?
13. What if I am departing or returning
home during a snowstorm?
14. What if I leave something on CAP's
shuttle?
15. What are CAP's parking fees?
16. Does CAP have discounts available?
17. What if I have a question not answered
in this FAQ List?
1. How far is Colonial Airport
Parking (CAP) from PHL?
CAP is just two (2) miles from Philadelphia International
Airport.
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2. How far in advance of
my flight should I arrive at CAP?
We suggest arriving at CAP 10-15 minutes prior to the time that you want to arrive at the airport. The airlines recommend
arriving at the airport 2 hours prior to your scheduled departure
time for domestic flights and 3 hours prior to your scheduled
departure time for international flights. CAP's shuttles run
on demand. We can typically get you from our facility to the
airport in 7 minutes.
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3. Do I need a reservation
to park at CAP?
Reservations are recommended to ensure that there is adequate
availability at our facility. We
recommend booking your reservation at least 3 days prior to
your trip to ensure your reservation is processed properly.
Reservations can be made by clicking here.
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4. What type of shuttles
does CAP offer their guests?
At CAP, we provide state of the art walk-on shuttles that
provide a comfortable ride for our guests as well as ample
accommodations for guests' luggage.
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5. How often do CAP's shuttles
run to/from the airport?
CAP's shuttles run on demand. As soon as you enter our
facility and park your vehicle, our staff will meet you at
your vehicle and assist with loading your luggage onto the
shuttle. Once loaded, the shuttle driver will promptly
transport you to the airport. Upon arrival back at PHL,
you will retrieve your luggage and call either our local number
610-521-6900 or 877-723-6900. Our dispatcher will promptly
send a shuttle to pick you up.
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6. What should I do when
I return to PHL in order to get back to my vehicle at CAP's
facility?
Proceed to the baggage claim area and retrieve your luggage.
Once you have your luggage call either our local number 610-521-6900
or 877-723-6900. Your call will connect you with CAP's
dispatcher who will welcome you home, ask which
terminal you're located (Terminal A through F), how many
people in your party, and if you have your luggage. The dispatcher
will then direct you out to Zone 3 (the designated area for
Airport Parking pick-up) and a CAP shuttle will arrive promptly
to pick you up and return you to our facility. Please be sure to have your luggage and are ready to depart the airport
prior to calling. PHL safety regulations prohibit our shuttles
from waiting at the curb.
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7. How long will I have to
wait for a CAP shuttle to pick me up at the airport?
CAP's pick-up time is typically 5 -10 minutes after receiving
your telephone call depending on activity at the airport.
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8. When is CAP open?
CAP is open 24/7, 365 days a year. Our courteous staff
is available to assist you with your travel parking needs
at anytime.
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9. How would you describe CAP's parking
facility?
CAP's self-park parking facility has stadium style lighting
throughout as well as perimeter fencing. The facility is maintained
to provide a clean, comfortable facility to park your vehicle
while you travel. Located on Route 291- just
off I-95 at Exit 9A in Lester, Tinicum Township, Pennsylvania-
we are just 2 miles from PHL. Our staff is on-site 24
hours a day to monitor all activity at our facility.
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10. What if my my departing
flight at PHL is cancelled?
CAP does not charge for cancelled flights. When you
return from PHL after a flight cancellation, just let our cashier
know your flight was cancelled, show us your airline ticket,
and you will exit for no charge.
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11. What if I leave my
keys in my vehicle, my window down, or do not prepare my vehicle
properly for my trip?
CAP's staff monitors the activity at our facility continuously.
When we find a vehicle that has not been properly prepared
for a stay at our facility, we will take care of it. These
courtesies include opening vehicles to turn off engines and
retrieve keys, placing bags over windows left open, etc.
These services are available at no additional cost.
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12. What if I discover
when I return to my vehicle I have a dead battery or a flat
tire?
CAP's staff will promptly respond to any vehicle assistance
needs you have. We are prepared to unlock your vehicle,
jump-start your battery, fill your tire with air, place a
spare tire on or call a local mechanic! Whatever is needed
to assist you with getting on your way. These services
are available at no additional cost.
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13. What if I am departing
or returning home during a snowstorm?
No need to worry. CAP will respond immediately to the first
signs of snow fall and snow removal crews will plow the driveways,
open up parking areas, and spread deicing chemicals in order
to keep the facility operating safely.
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14. What if I leave something
on your shuttle?
CAP's shuttle drivers tour their shuttle after every trip
looking for any items inadvertently left behind by guests.
When items are found, those items are delivered to the manager
on duty. The manager will log and securely store the item(s) until we can either contact you or you contact us.
If you believe you have left something at our facility, do
not hesitate to call. We will be happy to make arrangements
to return your item(s) to you at your convenience
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15. What are CAP's parking
fees?
The standard rate is $8.46 per day (based on a 24 hours day)
plus applicable tax ($0.54 per day) for an all inclusive rate
of $9.00 per day. If you would like a DISCOUNT COUPON,
click here!
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16. Does CAP have discounts
available?
As mentioned, we have our discount coupon available
right here! We also offer a Colonial Airport Advantage Program
to our loyal customers and corporate discounts through our
Corporate Partner Program. Through our exclusive Colonial Airport Advantage Program, making your reservation is quick and
easy. Plus, you qualify for discount parking all the time.
There’s no need to provide us with a coupon at check
out . Just present your Colonial Airport Advantage Program card
and you are eligible for our online advertised discount price.
Join Colonial Airport Advantage Program now!
THAT'S NOT ALL...automatically when you enroll in the Colonial Airport Advantage Program, you can earn FREE parking on us. Be
sure to present your card at check out so you can begin earning
your FREE stay on us. Through our Colonial Airport Advantage Program frequent
parker special, you will earn one FREE stay up to 5 days after
your 8th stay of airport parking with us. Enroll now so you
can start earning rewards towards a future airport parking
stay with us and be eligible for our online advertised discount
rate all the time!
Customer Advisory:
Patrons who utilize our Colonial Airport Advantage Program card
must submit their fully punched cards to the office before
redeeming them with the cashier. Our office staff will exchange
your card with a magnetic stripe discount ticket. This ticket
may be used with the cashier on your next visit or used on
our Express Exit lane. Cards may be exchanged during office
hours: 7AM-10PM seven days a week. Those patrons traveling beyond these hours
may mail their fully punched card to the office to receive
their discount ticket via mail. Cards may be mailed to: Colonial
Airport Parking, 630 S. Gov. Printz Blvd., Lester, PA 19029.
To enroll in our Corporate Partners Program, please contact
John Groden, Operations Manager, at 610-521-6900 or by e-mail
at jgroden@colonialairpark.com.
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17. What if I have a question
not answered in this FAQ List?
E-mail us at customerservice@colonialairpark.com
or call us at 610-521-6900 and speak with a member of our
staff for assistance with any questions, comments or concerns.
We are happy to serve and meet your travel parking needs.
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